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How Much Revenue Are You Losing to Missed Calls?
UK insurance brokers miss an average of 39% of their inbound calls. Use this calculator to see exactly how much revenue is walking out the door every month.
Every missed call has two hidden costs that most brokers don't track:
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1. Lost commission - The policy you could have sold if you'd answered. For commercial, fleet, motor trade, and taxi insurance, that's £500-£2,000+ per policy.
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2. Wasted acquisition cost - The marketing spend you burned to generate that lead. If you spent £5,000 on a digital campaign that generated 200 calls, each missed call costs you £25 in wasted ad spend.
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Most brokers don't realise how quickly these losses compound. A brokerage missing just 60 calls per month at a 10% close rate is losing £72,000+ annually in commission alone - before factoring in wasted marketing costs.
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Enter your numbers below to see your revenue leakage:
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