HYBIT Services
Voice AI Contact Centre Solutions for Insurance Firms
Stop Missing Calls. Stop Burning Out Your Team.
Our Voice AI & CRM that answers every call, qualifies every lead, and books every appointment, 24 hours a day, 7 days a week.
Your contact centre operates round the clock without hiring night staff. Your agents focus on complex claims instead of answering "What's my deductible?" for the hundredth time. Your after-hours claims actually get answered.
It's that simple.
Main Services
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🌙 After-Hours Voice AI: Our advanced Voice AI handles customer calls outside of regular business hours, ensuring you never miss a lead or opportunity, even when your team is offline. Fully compliant and seamlessly integrated with your existing systems.
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⭐ Complete 24/7 Voice AI: A continuous, around-the-clock Voice AI solution that answers, qualifies, and books appointments with prospects and clients 24/7. Boost operational efficiency and increase leads without expanding your team.
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🏢 Enterprise Voice AI: Tailored Voice AI solutions for large-scale enterprises with complex call requirements. Offers advanced compliance, custom integration, and scalable performance to support high-volume insurance brokers.
How We Work With Insurance Brokers
Hybit automates insurance contact centre operations with Voice AI that handles both inbound and outbound calls, including claims intake (FNOL), policy questions, appointment booking, renewal reminders, payment confirmations, and instant lead follow-up from web forms and ads.
Our Voice AI acts as your Tier-1 contact centre agent, answering 100% of inbound calls instantly whilst proactively reaching out to policyholders for renewals, confirmations, and follow-ups.
The result? Over 40% reduction in contact centre costs, zero missed calls, and agents who can focus on complex claims instead of repetitive enquiries and manual dialling.
Our Voice AI Solutions
Advanced Voice AI Technology
Our proprietary Voice AI conducts natural phone conversations with your prospects and clients, handling everything from initial qualification to appointment booking. Every conversation is authentic, compliant, and designed to move prospects through your sales pipeline efficiently.
Qualified Lead Delivery
We don't just make calls - we deliver results. Our Voice AI qualifies prospects based on their genuine insurance needs, confirms interest, and books appointments with ready-to-buy prospects. Every conversation is tracked and every lead is pre-screened.
Complete Compliance Management
GDPR and PECR compliance built into every interaction. Our Voice AI handles opt-out requests, maintains detailed conversation records, and ensures all communications meet UK insurance regulatory standards. Your reputation remains fully protected.
Done-For-You CRM System
Skip the complexity of integrations and technical setup. HYBIT provides a fully white-labeled CRM platform that manages your entire pipeline from initial Voice AI contact through to closed deals. Everything is branded with your company details and ready to use immediately.